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Read and understand the Terms & Conditions of Big Jims Trims. Learn about our services, privacy policy, bookings, payments, and more. Your use of our services signifies your agreement to these terms.

Terms & Conditions


Welcome to Big Jims Trims! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.


1. Use of the Website:

   - Your use of this website is subject to these terms of use.

   - The content on this website is for your general information and use only. It is subject to change without notice.


2. Privacy Policy:

   - Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.


3. Intellectual Property:

   - This website and its content are the property of Big Jims Trims. All intellectual property rights are reserved.


4. Disclaimer:

   - We strive to provide accurate and up-to-date information. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics on this website.


5. Booking and Appointments:

   - Our booking and appointment system is subject to availability.

   - Appointments may be subject to cancellation or rescheduling based on unforeseen circumstances.


6. Payments and Refunds:

   - Payment for services and products is required as per our pricing.

   - Refunds for services or products may be considered on a case-by-case basis. Please refer to our Refund Policy.


7. Cancellation Policy:

   - Cancellations or rescheduling of appointments may be subject to specific terms. Please refer to our Cancellation Policy.


8. Links to Other Websites:

   - This website may contain links to other websites. These links are provided for your convenience and to provide further information. We do not endorse the linked websites, and we have no responsibility for the content of the linked websites.


9. Emails:

   - By downloading our APP or booking a service online, we require your email to fulfill the service. We may periodically email you with exciting offers from Big Jims Trims and Anchor Jack. Rest assured, we do not share your information with any third party. If you wish to be removed from our email list, please click unsubscribe. 


10. Changes to Terms:

    - We may change these terms from time to time. Please review the terms regularly to ensure your understanding of any changes.


11. Bookings:

    - Kindly ensure you wash your hair and hands before visiting the shop.

    - Travel light and utilize provided hooks for jackets and bags.

    - No phone usage in the shop, and please attend appointments alone.

    - Arrive ten minutes early; if late, your slot may be reassigned, and a booking fee applied.


12. Free APP:

    - Earn 1 stamp per haircut.

    - Maximum of 2 stamps daily (Father & Son).

    - Kindly remind your Barber to give you your stamp.

    - Stamps can't be added post-transaction updates or cookie resets.

    - Loyalty card terms and deals may change without notice.

    - New APP users get an extra stamp.


13. Children:

    - Children's skin fades & long hair (shoulder-length) charged at adult prices.

    - Young ladies 10 years & under may receive a basic trim but not complex styles.


14. Liability Limitations:

    - We strive to provide excellent services, but we cannot be held liable for any damages or losses resulting from the use of our services or website.


15. Health and Safety:

    - For the safety and health of all customers and staff, we reserve the right to refuse service to anyone exhibiting signs of illness or unhygienic behavior.


16. Age Restrictions:

    - Our services are intended for individuals of a certain age. Minors must be accompanied by a guardian or obtain proper consent.


17. Data Accuracy:

    - You are responsible for providing accurate and up-to-date information when booking appointments or using our services.


18. Indemnification:

    - By using our services, you agree to indemnify and hold Big Jims Trims and its affiliates harmless from any claims, losses, or liabilities arising from your use of our services or website.


19. Modification of Services:

    - We reserve the right to modify, suspend, or discontinue our services or website at any time without prior notice.


20. Severability:

    - If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


21. Contact Information:

    - If you have any questions, concerns, or feedback regarding our services or terms, please contact us at

Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Big Jims Trims collects, uses, and protects your personal information when you access or use our website and services. By using our services, you agree to the terms outlined in this policy.


1. Information Collection:

We may collect personal information such as your name, email address, phone number, and other relevant details when you access our website or use our services. This information is collected through our booking system, contact forms, and other interactions.


2. Use of Information:

We use the collected information to provide you with the services you've requested, such as booking appointments and sending email confirmations. Additionally, we may use your information to communicate with you about promotions, offers, and updates related to Big Jims Trims.


3. Data Security:

We are committed to safeguarding your information and have implemented appropriate technical and organizational measures to protect it from unauthorized access, loss, or alteration.


4. Information Sharing:

We do not share your personal information with third parties, except for necessary service providers involved in delivering our services, such as booking management systems. Your information will not be sold, rented, or leased to others.


5. Cookies:

We use cookies on our website to enhance your browsing experience. Cookies are small data files that are stored on your device. You can manage your cookie preferences through your browser settings.


6. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.


7. Your Rights:

You have the right to access, correct, update, or delete your personal information at any time. You can also opt out of receiving promotional emails from us by contacting us at


8. Changes to Privacy Policy:

We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and the revised date will be indicated.


9. Contact Us:

If you have any questions, concerns, or requests related to your personal information or our Privacy Policy, please contact us at


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